Rochelle Beeks brings a wealth of property management experience to her role as President. From 2010 to 2020 Rochelle served as Chief Operating Officer for POAH Communities. In this role, she oversaw significant growth of the management company from 50 properties and 6,000 units to 115 properties and 12,000 units. She established new organizational structures and procedures, recruited and retained a high caliber team, encouraged collaboration across departments, and enhanced data collection systems. She has focused a great deal on improving staff experience at POAH Communities, including launching a new mentoring program and increasing staff training. Rochelle began her career as an Assistant Manager for a Chicago South Side property and throughout her career has been promoted to every level of property management. In her first years at POAH Communities, as Regional Property Supervisor, Rochelle nurtured and contributed to the company’s partnership with the Woodlawn Preservation and Investment Corporation (WPIC). The company’s partnership eventually resulted in POAH’s ownership and management of Grove Parc Apartments and the construction of the first phase of Woodlawn Park. Prior to joining POAH Communities in 2006, she worked as a Regional Property Supervisor for AIMCO and managed a diverse portfolio with multiple funding sources, including both affordable and market rate communities. Rochelle earned an MBA from Boston University, holds various certifications from HUD, and is an Illinois Real Estate Managing Broker.
Terri is responsible for property operations and the performance of all locations managed by POAH Communities. The portfolio consists of more than 12,000 units comprised of a wide range of apartment communities which vary widely in age, size, geographic location and physical configuration. The portfolio is financed with a variety of affordable housing programs including low income housing tax credits, bonds, conventional financing and a variety of specialized HUD programs and secondary financing sources. Terri oversees the profitability, financial direction and long and short term goals of each property and the deveopment of annual property budgets, forecasts and other financial projections to deliver on financial targets. She conducts physical inspections to ensure each development's operations are in compliance with all local and federal laws and program regulations. Terri serves as liaison from POAH Communities to POAH Asset Management in furthering stewardship of the portfolio and supports POAH's director of business development in the pursuit of new business and successful property integration to the managed portfolio/operating system.
Amos joined POAH Communities in 2005 as a portfolio accountant. Prior to his current position, he served as controller for five years. Amos leads our dedicated team of professional staff accountants in the Kansas City corporate office and oversees all accounting functions including property accounting, investor reporting, internal cash flow reporting, accounts payable, corporate accounting, and payroll. He is also responsible for cash management and oversees the administration of Yardi software products throughout the portfolio. Amos received his Bachelor's of Science in Accounting from Emporia State University and an MBA from the University of Missouri - Kansas City. He is CPA licensed in Missouri.
Kathleen Carpenter, is the POAH/POAH Communities Vice President of Human Resources responsible for managing the two organizations' programs for recruitment, hiring, employee benefits, performance evaluations, training and HR policy development. She provides professional and comprehensive human resources support to field and corporate staff within both organizations. She has more than three decades of experience in office administration and executive/board management at a variety of organizations largely in the affordable housing field. She previously worked for the Cambridge (MA) Housing Authority, the Massachusetts Executive Office of Communities and Development, Housing Investments, Inc., and Harvard College. She received her Professional in Human Resource (PHR) certification from the Human Resource Certification Institute and is a Society of Human Resource Management Certified Professional (SHRM-CP).
Jennifer Cavaco oversees our New England portfolio of nearly 6,000 units of affordable rental housing in Massachusetts, Rhode Island, Connecticut, New Hampshire and Florida. A former Senior Regional Property Manager for POAH Communities, Jennifer holds more than 20 years of experience in conventional and market rate properties including commercial, affordable rentals including Section 8 and LIHTC, rural developments and has experience in condo associations. She has worked for Dimeo Properties, Fairfield Residential, and Property Advisory Group. She earned her Accredited Residential Manager designation from the Institute of Real Estate Management in 1996 and holds these professional certifications: CPM, COS, TaCCS, C4P. She holds Bachelor of Science degree in Business Management from Rhode Island College and earned her tax credit specialist certification from the National Center for Housing Management. In her personal time she serves on the Crescent Park Carousel Commission for The City of East Providence, RI.
Felicia Dawson is responsible for supervising the Woodlawn Resource Center, a community center offering free social service support and workforce training for this South Side community in Chicago. She is working to duplicate the success of the Woodlawn Resource Center across the POAH portfolio, in large developments and other neighborhood revitalization projects. She also works closely with the Vice President of Community Improvement and the Director of Community Impact to establish local partnerships with creative, sustainable organizations that empower our residents toward opportunity. Felicia joined POAH in April 2011 to develop government and community engagement strategies to successfully revitalize Woodlawn Park, a Choice Neighborhood Site in Chicago. She brought years of experience bridging the gap between community engagement programming and brick and mortar redevelopment—working as a Program Manager and Director at Bethel New Life, a local community investment organization in Chicago, then as a Program Officer for the Steans Family Foundation, and then as the Director of Community Building for The Community Builders. She has a Master of Public Administration degree in Urban Administration and Nonprofit Financial Management from the University of Missouri Kansas City, and was recently named a 2017 University of Chicago Civic Leadership Academy Fellow.
As Vice President of Training and Recruitment, James Singleton III manages the recruitment process for all positions within POAH Communities, consults with managers in hiring decisions and provides source assistance to POAH. He also regularly assesses training and education needs to create and develop learning experiences that will enhance the skills of POAH Communities employees. James brings expertise in the employee development space and education strategies. In his prior position at C Space, a market research company, James oversaw several employee programs and customized training to respond to the company’s speed of business and staff’s learning interests. James is a graduate of Oklahoma Baptist University and a Certified Professional Coach from World Coach Institute.
Julianna Stuart manages the strategy and operations of the Outcomes Initiative, POAH's portfolio-wide approach to investing in the residents that call POAH properties home. Julianna oversees the development and management of strategic programs and partnerships as well as the ongoing learning, evaluation and performance of the initiative. She also manages POAH's Family Self-Sufficiency program, the largest of its kind in the nation. The FSS program enables HUD-assisted families to build assets, increase their earned income, and achieve personal and financial goals. Prior to joining POAH Communities, Julianna managed a national project to demonstrate the impact of service-enriched rental housing among 13 members of the Stewards of Affordable Housing for the Future (SAHF) network. Julianna began her career as a resident service coordinator with The Community Builders on Chicago's West Side.
Lauri Brown provides expert counsel and leadership in her role as Director of Risk Management & Policy Development. She is considered one of affordable housing's leading experts in the Midwest, having held key affordable property management positions with several companies including Interstate Realty Management /Michaels Development, one of the nation’s largest developer/operators of affordable housing. She was also the Executive Director for the Affordable Housing Management Association Region VIII. Lauri is “Green Advantaged – Residential” certified and serves as POAH Communities' “Green Manager” for products and maintenance practices. A graduate of the State University of New York, she is a Certified Property Manager and holds a variety of industry training certifications. She is also a broker in Missouri.
Sam Bryson-Brockmann serves as Director of Maintenance, New England. Sam previously held the positions of Operations Analyst and Safety Program Coordinator for POAH Communities and Assistant Director of Maintenance for the Worcester Housing Authority in Worcester, Massachusetts. Sam brings an analytical approach to maintenance operations applying consistent performance measurement and accountability mechanisms. He feels most at home on-site with maintenance staff supporting operational decision-making and building efficiency. Sam focuses on managing vendor relationships and growing the capacity of the maintenance team through management and technical training. Sam holds an MBA and an MA from Clark University.
Michael has lengthy experience in multifamily housing management. In 2010 he became POAH Communities Director of Maintenance and Procurement after a highly successful tenure as Senior Regional Property Supervisor in New England. Michael provides expert knowledge to POAH Communities and POAH staff on property physical assets, operating systems and their related maintenance. He is involved in purchasing decisions as part of POAH Communities cost management program. Michael is a graduate of Fitchburg State College and is a certified property manager. He is a past president of the Greater Rhode Island Chapter of IREM.
Michelle brings 30 years' extensive experience in leadership, customer service, and case resolution in the affordable housing industry. She began her career in 1987 at a 286-unit Section 8 senior building as a Recertification Specialist before joining Illinois Housing Development Authority (IHDA) as a Compliance Officer in 1988. Michelle joins POAH Communities after serving most recently as Compliance Manager from Ludwig and Company. During her 18-year tenure at IDHA, Michelle held various positions including Supervisor of Program Administration. She was instrumental in the development and delivery of IHDA asset management annual trainings and provided support to management companies and their on-site staff. Michelle has worked with other affordable housing agencies including Housing and Urban Development, Rural Housing and Cook County Economic Development. She was a key player in the development of the tenant income certification that is used by IHDA, CHA and Cook County today. Michelle provided technical assistance in the development of the IHDA DMS software currently used by IHDA for tax credit compliance. Michelle leads the Compliance team at POAH Communities to ensure our portfolio remains in compliance with all reporting and resident file standards set by government affordable agencies. Michelle Mitchell serves as point-of-contact for our on-site managers, clients, syndicators and agencies.
Tim Moning joined the POAH Communities team in 2018 with the acquisition of a portfolio of properties from the Model Group in Cincinnati, Ohio. During his 11-year tenure there, Tim supervised the growth of the management division from 15 properties and 800 units to over 40 properties and 2000 units. Mr. Moning has over 35 years’ experience in the management of affordable housing. Prior to joining the Model Group, Tim served as CEO of a diversified real estate company where he directed operations of the management, maintenance, manufacturing, investment and sales divisions, and developed an in-depth understanding of employee benefits programs. During his career Mr. Moning has forged strong ties with equity and banking partners, The U.S. Department of Housing and Urban Development, and various housing authorities and state tax credit agencies. A Kentucky native, Mr. Moning earned Bachelor of Arts degrees in Accounting and English from Thomas More College and a Masters of Arts degree from Murray State University and has taught at the university level at Thomas More College and Miami University of Ohio.
Carmen oversees POAH's Rhode Island portfolio, consisting of 12 properties. She joined POAH Communities in 2015 as the property manager for Grace Apartments. In 2017 she was promoted to Senior Property Manager and further served as mentor for her colleagues as she assisted with initial qualifying for several communities in the portfolio. She was instrumental in the Oxford Place/Gardens acquisition and initial qualification process and went on to manage both Grace and Oxford Place/Gardens simultaneously for over this past year. She has continued to pursue her professional development, recently pursuing her Certified Property Manager (CPM®) designation with the Institute of Real Estate Management (IREM®). She also holds ARM, COS, and TCS certifications.
Monique Alston is POAH Communities Regional Property Supervisor/Development Associate for POAH's properties in Washington, DC and Maryland and the future Barry Farm revitalization project in the Southeast neighborhood of DC. She also oversees POAH's Michigan properties and serves on POAH’s Real Estate Development Group where she assists POAH's Project Manager in the overall oversight of special projects. Monique most recently worked with Humphrey Management as a regional property manager responsible for eleven communities comprising 1,500 units including project based Section 8, Section 236, PRAC, Tax Credit and conventional units. Monique has acquired multiple industry and affordable housing certifications and many industry awards.
Kim Barnes has been with POAH Communities since 2007, bringing more than 20 years of experience in property management to a range of positions at the company. She was property manager for Monroe Estates in Lebanon, MO and became operating support and training specialist in 2008. In that position, she assisted with management transitions, on-site staff training and compliance reviews throughout the portfolio. From 2011-2013 she was senior property manager for three Carthage, MO properties - Highland Acres, Highland Meadows and Deerfield Village and became regional property supervisor in 2014. Prior to coming to POAH Communities, she managed conventional properties in Florida and tax credit/conventional properties in Texas. She holds Bachelor of Science and Bachelor of Arts degrees in Business Management, Financial Services and Human Resources.
Marlo Bryant joined POAH Communities in 2019 as a Regional Property Supervisor responsible for the oversight of a group of properties in the Boston area as well as our New Hampshire portfolio. Marlo brings with her 14 years of both conventional and affordable property management experience. Most recently she worked as a Senior Property Manager for Hallkeen Management overseeing a 400-unit portfolio in the Boston area with programs including LIHTC, HOME, HSF, Workforce and PBS8. Addtionally, she holds several industry certifications.
D.Ann has more than 20 years’ experience in the affordable multifamily business as a property manager and asset manager. Prior to joining POAH Communities she was an Asset Manager for the Illinois Housing Development Authority where she oversaw a large portfolio of apartment developments. D.Ann is responsible for property operations for the POAH properties in Illinois including several on the South Side of Chicago where POAH is leading a major neighborhood redevelopment effort aided by a HUD CHOICE Award. This redevelopment involves new construction, acquisition rehab and mixed income developments involving a complex series of funding sources and program regulations. D.Ann is a graduate of Chicago State University and is a certified property manager and licensed broker.
Brenda Hernandez joined POAH Communities in 2011 and brings with her expertise gained from her work initially as an occupancy specialist, property manager, senior property manager and regional property supervisor. She managed a portfolio of 2,600 units in Florida and the mid-Atlantic. She serves on the board of a Massachusetts non-profit service organization.
Ana Serrano is Regional Property Supervisor of POAH's Western Massachusetts and Connecticut Portfolio. Ana joined POAHC in 2006 as a Property Manager at Hillside Village Apartments and part time Coordinator at Pocasset Manor Apartments. In 2010 she transition to Property Manager at Hillcrest Village Apartments and also continue to manage Hillside Village Apartments. In 2013 Ana was promoted to Senior Property Manager. When Ana left Hillside Village Apartments in 2017, the family complex was number 1 in US with the Family Self Sufficient Program. POAH Communities is fortunate to have her represent us in our local Institute of Real Estate Management (IREM®) where she serves as Secretary of the Greater Rhode Island Chapter 88. Additionally, she serves on the Board of NEAHMA (New England Affordable Housing Management Association). She has assisted at several properties and is always willing to assist her colleagues serving as a mentor. She has continued to pursue her professional development and is currently a candidate for the Certified Property Manager (CPM®) designation with the Institute of Real Estate Management (IREM®).
Evelyn Starks-Spicer joins POAH Communities as a Regional Property Supervisor responsible for our Illinois portfolio. She oversees the operations of a dozen properties including those on Chicago's South Side where POAH created new construction housing, renovations of abandoned properties and mixed-income/mixed-use developments. Evelyn brings an extensive and varied management experience having worked for a wide range of property types including independent and supportive senior living, public housing, commercial spaces, affordable rentals and condo associations. She held the positions of Director of Operations with Holsten Management and Regional Property Manager with Ludwig & Company and The Habitat Company where her responsibilities included operational oversight of over 6,000 unites, policy leadership, financial management, as well as training and development. A licensed real estate broker in the state of Illinois, Evelyn Starks-Spicer holds professional certifications in the areas of CPM, COS, TCS, CHM, and FEMA/Emergency Management.
Tikki Stracuzzi is a Regional Property Supervisor overseeing POAH's eight properties on Cape Cod, Massachusetts. Prior to this position, Tikki was Senior Property Manager for Kings Landing and Melpet Farms both on Cape Cod in Massachusetts. She oversaw renovations at Kings Landing with the initial certification process and the new construction of Melpet Farms as well as the initial certification process through the Massachusetts housing lottery system. She served as Property Manager at Dom Narodowy Polski Apartments in Chicopee, MA and as Assistant Manager at Central Annex in Pittsfield, MA. Tikki came to work with POAH Communities in 2007 after managing multi-family homeless shelters for BCAC where she supervised a staff of 10 and coordinated services between local housing authorities and homeless families to ensure their appropriate housing needs were being met. Tikki has her CMH, COS, TCS, CMM, CFS and C4P industry designations/certifications.